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Dear Miss Chouette

Due to unforeseen circumstances the appointment for you to attend the
Dr OtherRandomDude
Monday 1 August 2011 at 10:00 am

has had to be cancelled.

A new appointment has been arranged for you to attend the
Dr OtherRandomDude
Monday 15 August 2011 at 12:00 pm

I apologise for any inconvenience this may cause you.

Yours sincerely

I. DontGiveAProverbial

Patient Services Manager

As before, letter verbatim, names have been changed to protect the not-so-innocent.

Perhaps I should open a book on when this appointment will actually occur?

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